CALL CENTER Interview Questions & ANSWERS! (How to PASS a Call Centre Job Interview!) By Richard McMunn of: https://passmyinterview.com/call-center-interview/ #callcenterinterview #callcenterjobs #interviewquestionsandanswers In this video, Richard McMunn will undertake a job interview with a CALL CENTER MANAGER! ******************************************************************* DOWNLOAD RICHARD MCMUNN'S 21 CALL CENTRE INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE: https://passmyinterview.com/call-center-interview/ ******************************************************************* CALL CENTER INTERVIEW QUESTIONS AND ANSWERS: Q1. Tell me about yourself? 00:53 Q2. Why do you want to work in a call center? 02:13 Q3. What skills and qualities are needed to work in a call center? 03:05 Q4. How would you deal with an irate customer on the phone? 03:50 Q5. How would you deliver bad news to a customer on the telephone? 04:44 Q6. Where do you see yourself in five years? 05:29 Q7. Tell me about a time when you delivered excellent customer service. 06:05 Q8. What’s your biggest weakness? 07:04 Q9. Tell me about a time when you went above and beyond what was required at work. 07:41 Q10. That’s the end of the interview. Do you have any questions? 09:15 MORE GREAT CALL CENTER JOB INTERVIEW TRAINING VIDEOS ON YOUTUBE BY RICHARD MCMUNN: Call Center Manager and Team Leader Interview Questions: https://youtu.be/rMt-m6ALVVc Customer Service Interview: https://youtu.be/YY7NFNMiQN4 CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM: https://www.linkedin.com/in/richard-mcmunn-coach/ ******************************************************************* DOWNLOAD RICHARD MCMUNN'S 21 CALL CENTRE INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE: https://passmyinterview.com/call-center-interview/ *******************************************************************