Have you ever faced a Crucial Conversation like this? We can help. Rather than focus on systems, processes or even strategy, Crucial Learning focuses on human behavior. Based on more than 30 years of ongoing research, our training solutions have been taught to more than 2 million people. Our YouTube page is a place where you can watch a few of our fun videos, hear from some of our clients, and see 20-min "BIG Idea" talks from our annual thought-leadership event - REACH. Here's our site if you want to learn more about what we do: http://www.cruciallearning.com We're always adding new stuff, so click here to subscribe! ► http://goo.gl/uVzCx1 If you liked this video you might also like ► Jurassic Sales Call - https://www.youtube.com/watch?v=DxRLnr5k8nE The Layoff - https://www.youtube.com/watch?v=MiY1DkIVZro The Tough Choice - https://www.youtube.com/watch?v=Pl6yOIxYpLk