This video is about "Total Quality Management or TQM". Total quality management or TQM is a structured approach to overall organizational management. Total quality management is a term that was found in the 1950s. It was developed by William Deming, a management consultant whose work had a great impact on Japanese manufacturing. Topics I have discussed in this video are, 1. What is Total Quality Management or TQM? 2. 7 principles of Total Quality Management- Customer Focused, Total employee Involvement, Process-Centered, Integrated System, Decision Making Based on Facts, Strategic and Systematic Approach, and Communication. 3. Advantages of Total Quality Management 4. Dis-advantages of Total Quality Management. Read in details or download the PDF - https://educationleaves.com/total-quality-management/ My website - https://educationleaves.com/ Follow me - Instagram - https://www.instagram.com/sukanta_mac/ Twitter - https://twitter.com/educationleaves Linked in - https://www.linkedin.com/in/sukanta-maiti-a4510118b/ #tqm #totalqualitymanagement